Aria Black Car App Privacy

Updated September 9, 2026

Aria Black Car Service operates this app. Contact info@ariablackcarservice.com or (888) 402-8202 with privacy questions or data requests.

Information used to provide rides

We collect the name, email, phone number, pickup and drop-off addresses, trip dates, passenger details and instructions you provide when booking. Optional accounts store a password hash and email-verification information. We use this information to arrange transportation, provide trip history and communicate about bookings.

Stripe processes card payments. Aria stores payment amounts, status and transaction references; card details are entered into Stripe Checkout. Service providers used for hosting, maps, email, notifications and payment processing receive the information needed to operate those features.

Chauffeurs and staff

Authorized chauffeurs receive their assigned passenger and trip details. Driver access codes, duty status, trip status updates, dispatch messages and notification device tokens support dispatch operations. Staff access and operational changes are recorded for account security and accountability.

Optional location and notifications

Location access requires your device permission. A chauffeur can tap Share current location during an active trip to send their precise position to dispatch, linked to that trip and driver. Each tap sends one update; this app does not continuously track location in the background. Dispatch may use that position with the maps provider to estimate arrival. You can deny or revoke location and notification permissions in device Settings.

Account deletion and retention

Signed-in customers can open Account and choose Delete account. After confirmation, the app removes the account name, email, phone, company, personal notes, password and verification information, and invalidates account access. Booking and payment transaction records remain separate from the removed account identity. Deletion does not cancel existing bookings. If you have an upcoming ride, contact dispatch to arrange how the trip will be serviced after your contact details are removed.

Contact us to request access, correction or removal of any remaining service records, messages or data held by connected service providers. Some transaction records may need to be retained to meet applicable recordkeeping obligations or resolve payment disputes.

Device storage and service diagnostics

The app stores sign-in tokens securely on your device and remembers app preferences. Web-based pages may use first-party usage analytics to understand page visits and improve the service; device or browser identifiers and interaction data may be processed for this purpose. Connected services may process technical diagnostics such as IP addresses and request logs to operate and secure the service. Staff dashboard pages use a session cookie for sign-in.

Web pages also measure loading speed and responsiveness through performance analytics, including Vercel Speed Insights and, when configured, Google Analytics. These measurements help us diagnose slow pages and improve reliability.

We do not sell personal data. This app does not request an advertising identifier or provide advertising tracking.